• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2014 08:54 AM - edited ‎05-17-2014 08:55 AM

HP Recommended

Hi y'all,

 

My mom bought a HP a while ago and suddenly receives the same error:

 

"Wireless Module not supported

 

The system has detected...

 

WLAN Module ID (702)"

 

She did not have the wifi module replaced and as far as I know she did not update the BIOS. 

I recovered the BIOS and did a hard reset, but it did not help.

 

Please help. 

 

It concerns a HP Pavilion DV6 3020ed

‎06-28-2017 08:57 AM

HP Recommended

My wireless card N6205 is heating up. Is it normal? The wireless signal is OK. 

‎06-28-2017 09:03 AM

HP Recommended

A while ago is about seven years in  this case.

 

That error message is usually the result when an owner installs a wireless adapter that the BIOS does not support.

 

Did you install a more modern wifi adapter, perhaps an 802.11ac version?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.