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HP Recommended

got pissed off with windows 8 so downgraded to Windows 7 ultimate now i cant get the driver to install.

P.S. I tried using amd driver but i get this error.

DiverError.png

Here is the hardware id.

usb.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You didn't mention what model PC you have.

 

Below is the link to the W7 x64 AMD chipset driver you need which will install the USB 3.0 controllers.

 

Download and install the first file listed.

 

http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2

 

Some of the newest models have a problem with the above driver.

 

If the above driver fails to install the USB 3.0 controllers automatically, then you will need to make some minor modifications to the driver.

 

Please read the thread below, and the next to the last post will be the most helpful to you in that regard.

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-e-g-Windows-8-and-Software/Driver-for-HP-m6-...

View solution in original post

6 REPLIES 6
HP Recommended

Hi:

 

You didn't mention what model PC you have.

 

Below is the link to the W7 x64 AMD chipset driver you need which will install the USB 3.0 controllers.

 

Download and install the first file listed.

 

http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2

 

Some of the newest models have a problem with the above driver.

 

If the above driver fails to install the USB 3.0 controllers automatically, then you will need to make some minor modifications to the driver.

 

Please read the thread below, and the next to the last post will be the most helpful to you in that regard.

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-e-g-Windows-8-and-Software/Driver-for-HP-m6-...

HP Recommended

I have already download the file you mentioned so I tried out what it said in the link you posted and it still gave me the error stated above.

My laptop is HP Pavilion 15 Notebook PC 15-e040ca

HP Recommended

Sorry that didn't work for you.

 

Your model would be one of those where just running the driver doesn't work.

 

Since you tried the steps in the other thread I posted, then I unfortunately, have no idea what you can do now, since everyone else who has made that change was able to get the driver to work.

 

There were others on other threads who had this problem.

 

My recommendation would be to reinstall W8 and wait for the free W8.1 release and update to that.

 

You can customize it to work 90-95% like W7.

 

I do not like W8, and if my PC came with W8.1, I would not install W7...you can customize it that much to be acceptable.

 

 

 

 

HP Recommended

Im thinking of just thinking of sticking with windows 7 and deal with it if there is no way to fix the problem. Cause i have absolutely no intent of ever switching back to window 8.

 

thanks for the help anyway.

 

Edit: i went farther up the post and seen that you mention unziping the exe so i tried that and then tried installng driver and now it works perfectly ty so much.

HP Recommended

You're very welcome.

 

Glad you joined the ranks of those who were able to get that darned driver to install.  :generic:

HP Recommended

I found the driver on the Lenovo website and it worked for me ... https://support.lenovo.com/us/en/downloads/ds030088

My hardware is HP Pavilion g4

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