are brother printers compatible with HP notebook

[Elaine22]

Is my brother MFC-7420 printer compatible with my new HP Notebook? The software is not installing. In fact, another software program I attempted to download from a CD will not install. Is there some secret to inatalling software on the HP Notebook? It was so easy on my old Gateway.

[banhien · Accepted solution]

Hi,

Welcome to HP support forum. Brother printer is not an HP Product. Normally Operating system on your computer (any brand) dictates the compatibility, not the brand of the computer. Please download driver from the following link for the Operating system and install to your computer

   http://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=mfc7420_all

Regards.

[Dragon-Fur]

@Elaine22

If your computer has been recently migrated to Windows 10 (and even if not) -- and if there is already printer software on the computer (Apps and Features), you may need to uninstall the existing printer software > reboot the computer > and install a fresh copy of the printer software.

Troubleshooting help is available:

MFC-7420 - FAQs & Troubleshooting

Assuming Windows 10 - there is help from Microsoft for installing programs:

Windows 10 > Apps and Store

Reference:

Need help with Windows 10?

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