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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-17-2012 02:51 PM

HP Recommended

i have an HP Pavilion dv6810us laptop computer. It had Windows Vista on it but then upgraded to Windows 7 64bit. After doing so, the USB ports are not recognizing the devices inserted. I checked within the Device Manager and it shows that there are some drivers missing under "Other devices" menu. I am missing 2 Base System Devices & 1 Coprocessor. These are the hardware IDs for the missing devices:

 

BASE SYSTEM DEVICE

PCI\VEN_1180&DEV_0843&SUBSYS_30CF103C&REV_12

PCI\VEN_1180&DEV_0843&SUBSYS_30CF103C

PCI\VEN_1180&DEV_0843&CC_088000

PCI\VEN_1180&DEV_0843&CC_0880

 

BASE SYSTEM DEVICE

PCI\VEN_1180&DEV_0592&SUBSYS_30CF103C&REV_12

PCI\VEN_1180&DEV_0592&SUBSYS_30CF103C

PCI\VEN_1180&DEV_0592&CC_088000

PCI\VEN_1180&DEV_0592&CC_0880

 

COPROCESSOR

PCI\VEN_10DE&DEV_0543&SUBSYS_30CF103C&REV_A2

PCI\VEN_10DE&DEV_0543&SUBSYS_30CF103C

PCI\VEN_10DE&DEV_0543&CC_0B4000

PCI\VEN_10DE&DEV_0543&CC_0B40

 

If you would please assist with obtaining the proper drivers for these devices, I would appreciate it. Thanks in advance.

1 REPLY 1

‎10-17-2012 03:01 PM

HP Recommended

Hi,

 

First, download and install the Chipset driver on the following link.

 

ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37730.exe

 

After this installation has completed, restart the notebook.

 

When windows has reloaded, download and install the Ricoh Card Reader driver on the link below.

 

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe

 

Regards,

 

DP-K

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Windows Insider MVP

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