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- bios administrator password

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01-22-2016 10:52 AM
Hello,
Please I need your help.
i can't access bios set-up of 840 G1 notebook.The IT administrator, and I dont know/setup the bios password.
Thx a lot.
Solved! Go to Solution.
Accepted Solutions
01-23-2016 05:42 AM
Hi,
Unfortunately, business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP
01-23-2016 05:42 AM
Hi,
Unfortunately, business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
01-31-2016 02:10 PM
You're more than welcome and good to hear it's Ok
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
