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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-19-2017 02:06 PM

HP Recommended
Product: HP ENVY m6 Notebook C
Operating System: Microsoft Windows 10 (32-bit)

I have a blinking circle next to my pointer which causes part of the screen to blink.  In some areas, I cannot fill out questions without holding down the shift key.  I don't know why it started doing this.  It follows y pointer around over the screen.  How do I stop this?

1 REPLY 1

‎05-20-2017 03:08 PM

HP Recommended

Hi @Davd,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you facing issues with your HP ENVY m6-p000 Notebook PC wherein you get a blinking circle next to my pointer which causes part of the screen to blink.

 

This issue could occur if the drivers are not updated.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link to update the drivers from HP Support Assistant: Using HP Support Assistant (Windows 10, 8, 7)

 

Also, you may disable the startup items from the link: Using Microsoft System Configuration (Windows 10, 😎

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
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