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‎01-05-2015 11:57 AM

HP Recommended
Product: Probook 640 product # F4L93AW
Operating System: Windows 8.1

Intel dual band Wireless-N 7260 model 7260HMW AN. Bluetooth does not appear in device manager. Proper soft drivers required for Windows 8.1. Tried uninstalling and re-installing === latest drivers installed. WIFI is always working. OS Windows 8.1 x64 enterprise.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2015 09:44 PM

HP Recommended

Hi

 

Please check in bios wheather BT Is enabled or not. if yes  please follow the below step..

 

 

Note: refere this link to install  BT Driver ..

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5405133&swLangOid=8&swEnvOid=4158

 

1> Right click on BT Icon on taskbar

2> Open setting .

3> Check mark on Alow  BT Devices to find this PC..

 

 

I am an HP Employee.
The opinions expressed here are my personal opinions, not of HP.
This program is for making it easier for other people to find solutions, by giving an answer. Please click on “Accept as Solution” if it solves the system problem.
**Click the KUDOS thumb up on the left to say 'Thanks'**

View solution in original post

3 REPLIES 3

‎01-14-2015 08:34 PM

HP Recommended

Hi Mr Mario,

 

This is the HP driver support page for your laptop

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5405133&swLangOid=8&swEnvOid=4158

 

There are 2 listed bluetooth drivers there. Try to download and install them.

 

 

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Please mark the post that solves your problem as "Accepted Solution"
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‎01-14-2015 09:44 PM

HP Recommended

Hi

 

Please check in bios wheather BT Is enabled or not. if yes  please follow the below step..

 

 

Note: refere this link to install  BT Driver ..

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5405133&swLangOid=8&swEnvOid=4158

 

1> Right click on BT Icon on taskbar

2> Open setting .

3> Check mark on Alow  BT Devices to find this PC..

 

 

I am an HP Employee.
The opinions expressed here are my personal opinions, not of HP.
This program is for making it easier for other people to find solutions, by giving an answer. Please click on “Accept as Solution” if it solves the system problem.
**Click the KUDOS thumb up on the left to say 'Thanks'**

‎01-15-2015 05:48 AM

HP Recommended

Thks for your help. I've upgraded the bios to lastest rev (1.30 - 12/24/2014), enabled embedded bluetooth device and installed drivers. Now, it's working.

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