Someone please help. My system locks up at least once a day giving me a blue screen witha qr code which does nothing to help identify the problem. It seem arbitrary and the computer is brand new...came with windows 10 installed. How do I find out what is wrong or contact HP or ???
Also, my cursor will move when I am typing in work or indesign and start typing in a new place by itself. I have had this happen before also. Even when I turn the touchpad off. I use Norton. Please help.