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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-31-2014 08:56 AM

HP Recommended

After months of trials with no result I finally succeeded in reinstalling HP Support Assistant on my Pavilion  h9-1201el.

What I did is as follows:

 

a) download the latest version from 

     http://h18021.www1.hp.com/helpandsupport/hp-self-support.html

b) decompress the file (SPxxxx) in a folder

c) launch the command prompt

d) from the command prompt go to the directory where the file SPxxxx was decompressed

e) type the command: setup /x

 

The installation process started and was completed in few minutes, then I open HP Support Assistant and it was running as before!

 

‎12-07-2015 02:54 PM

HP Recommended

The Microsoft Program_Install_and_Uninstall does not runder Windows 10. Is another, newer killer program available?

‎03-02-2016 10:17 AM

HP Recommended

I tried installing the new HPSA -- couldn't install -- Said it couldn't uninstall the old version.  Got Error 1603: fatal error duing installation.  Please help!

‎03-02-2016 10:19 AM

HP Recommended

Microsoft Fix it says it doesn't support my operating system as of yet (Windows 10).

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