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- can't boot into bios due to SMART Hard Disk Error

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04-29-2015 09:41 AM
My hard drive failed and now im getting constant pop ups to replace it
I'm thinking about transfering windows to an external drive until I can replace the internal one but I need access to the bios to set the boot priorty options anytime I use f10 to boot into the bios it's like it's skipped over and gives me the smart hard disk error screen where my only options are to boot into windows or run diagnostics.
I tried running diagnostics but each test resulted in an instant failure.
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Accepted Solutions
04-30-2015 02:37 AM
Yes take out hard drive and connect it to another PC. Get help from your service manual for procedure for taking it out:
http://h10032.www1.hp.com/ctg/Manual/c02659236
Adapter, something like this: http://www.amazon.com/Anker®-Converter-Adapter-Cable-included/dp/B005B3VO24
For configuring boot order, try this:
http://support.hp.com/in-en/document/c00364979
Tap f9 key soon after powering on notebook, if the above don't work.
Regards
Visruth
04-29-2015 10:10 AM
If you meant saving an back up image to an external drive and later restoration, you cannot do that from a failed HDD. You must have already created a back up image before hard drive failed.
If you want to copy your important data from failed drive, take it out - connect it to another PC using SATA to USB ADAPTER and copy using Windows Explorer, if you can.
Now usually hard drive fail doesn't make BIOS inaccessible. Are you getting SMART HDD error with a 24 character failure ID? Is your laptop under warranty?
Regards
Visruth
04-29-2015 01:25 PM
http://postimg.org/image/5wymyj2ax/
hp image uploader is broken sorry.
hard disk 1 (301)
F2 system diagnostics
enter - continue startup
no idea if the laptop is under warranty it was given to me as a gift
but I can't boot into bios. f10 acts like it is then loads this screen again. do i need to take the drive out so it'll allow me to boot into bios??
04-30-2015 02:37 AM
Yes take out hard drive and connect it to another PC. Get help from your service manual for procedure for taking it out:
http://h10032.www1.hp.com/ctg/Manual/c02659236
Adapter, something like this: http://www.amazon.com/Anker®-Converter-Adapter-Cable-included/dp/B005B3VO24
For configuring boot order, try this:
http://support.hp.com/in-en/document/c00364979
Tap f9 key soon after powering on notebook, if the above don't work.
Regards
Visruth
05-05-2015 10:17 PM
You're very welcome !
Well, anything is possible if both have similar form factor and direct SATA connectors ,is supported by the notebook.
But I've heard that 2.5 inch external HDDs now integrate the USB-SATA bridge electronics on to the HDD's own PCB. This means that you cannot connect them internally as SATA drives.
Also external drives that are cheaper, may only have 5400rpm drives in them or smaller cache or only be 3gbs (SATA2), stands to reason if they had fast hard drives in them then the price would be more than the equivalent internal hard drive.
Regards
Visruth
