cant find webcam on my pc compaq presario cq61

[hcritchell]

hi  

i cant find my webcam in device manager  and dont know how to get the new drivers it is a built in webcam but has dissapeared i have you cam software but says turn on your webcambut i cant find how to do that please help

[thapav]

Hi,

In Device Manager you will see the webcam listed under Imaging Devices.

However for the error - turn on your webcam. You just have to reinstall the Cyberlink YouCam Software (this goes with webcam driver inbuilt).

Check the below link to download and install the Cyberlink YouCam Software:

Cyberlink YouCam Software

For further troubleshooting regarding Webcam issue, please check the below link:

Webcam Troubleshooting (Windows 7)

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[hcritchell]

i have gone to device manager and looked for imaging devices and its not there please help 

[hcritchell]

my webcam is a lexmark x422 but  the drivers keep sayin error code 10 please show me the link to reinstall the drivers

[thapav]

Hi,

The solution provided in the previous post was about the webcam builtin to your HP Notebook. However you mentioned now that it's a Lexmark x422 webcam driver you need then I would suggest you to contact Lexmark Support on 1 (800) 539-6275 for further assistance.

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[hcritchell]

hi 

it is a webcam and built in to my laptop but when i go on imaging devices it says lexmark x422 im totally  confused any ideas

[thapav]

Hi,

First make sure there is no external devices or cables connected to your Notebook except the Ac-Power Cord.

Then from Device Manager, under Imaging Device - Right Click on the lexmark x422 and click on Uninstall/Delete and then restart your Notebook and Install the Youcam Software from the previous post and check if that works out.

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****Please mark Accept As Solution if it solves/answers your problem****
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[gagutman]

I'm having the same problem but I haven't found any advice that helps. I've re-installed theCyberlink Youcam software, pulled the battery and had the device manager scan for new hardware, there is still no webcam appearing in the list of devices. I have a CQ61-410US Presario, I can see the webcam and microphone at the top of my display. Is there anything else I can do or is the webcam broken?