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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-04-2017 08:00 AM

HP Recommended

I bought a set of recovery disk from computer surgeon, got the 3 dvd running smooth then while the software was being initialized, I got a red screen, apparently I forgot to take off the jack from the PC connecting to the internet

 

I was told to change the boot order in the BIOS and start all over again

 

I press F10 got to setting then to boot, highlighted  and selected boot device priority as their instructions, I press enter..

a pop up came with an options enable or desable  it was desabled  so I enabled it but couldn't see  any CD ROM to select, there was no list.

 

was quiet a ride but after a few " glinches" I got there, but once in a while  as I am doing some settings the BIOS screen flashes and computer stops with a screen with safe mode start window normally ect...

 

am I supposed to put the bios screen back to default ? sorry have no idea ha ha  help or tips would be awsome

 

Thanks

 

 

 

1 REPLY 1

‎05-05-2017 03:22 PM

HP Recommended

Hi @GT501,

 

Thank you for posting on HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I came across your post and wanted to assist you. I see from the post that you are having issues with changing the boot order in the Bios on your HP PC. Don't worry I'll try my best to help you with this,

 

To provide you with an accurate solution, I'll need a few more details:

What is the product number of this computer? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...) http://hp.care/2bygf7l

Have you made any hardware changes on the PC before the issue started?

 

In the meantime, let's try to restore the Bios:

 

For notebook PC - Click here

 

For Desktop PC - Click here

 

Please respond to this post with the details and the results of the troubleshooting steps for further assistance. I'll be looking forward to hearing from you.

 

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world

Available and ready to help.

Regards,

Jeet_Singh
I am an HP Employee

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