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panda070377
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chromebook 14 recovery reason code :0x02 recovery button pressed

chromebook 14
Chrome OS

ive used the recovery app to install recovery image  three different types and brands of recovery media which sucessfully created recovery image  removed and installed on my HP CHROMEBOOK 14 and has failed each time at the end of checking integrity process. upon using TAB button to find out recovery reason i am seeing                                                                                            RECOVERY REASON : 0X02  recovery button pressed.                                                                                                                                         I bought the chromebook from a friend awhile back and am certain the warranty is no longer valid. is there anyone who has successfully fixed this problem has has knowledge on how to fix it?       Thanks for reading!

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chromebook 14 recovery reason code :0x02 recovery button pressed

Hello Panda,

 

                              Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

Before beginning the Chrome recovery process, you need the following:

  • A USB flash drive or SD memory card: You need 4 GB or greater capacity on your storage device to accommodate the recovery image. All data is erased from the device when creating the recovery media, so back up any files from the device before you begin.
  • A computer with Internet access: To create the recovery media, use a Windows, Mac, or Chrome OS computer on which you have administrative rights and Internet access.
  • Chromebook power supply: The Chromebook must be plugged into a power source during recovery.
  • Chrome OS is missing or damaged screen: If this message is not already displaying on your computer, trigger the screen manually:
    • On a Chromebook: With the computer turned on, hold down the Esc + F3 (Reload) keys, and press the power button. The device restarts and the screen show Chrome OS are missing or damaged.
    • On a Chromebox: Use a paperclip to press the Reset button on the back of the Chromebox. The device restarts and the screen show Chrome OS are missing or damaged.

Please click the link for further instructions: http://hp.care/2bE3R1I

Let me know if this helps.

Have a great day!

A4Apollo
I am an HP Employee

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