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‎04-03-2017 11:41 AM

HP Recommended
Product: HP 2000 Notebook PC
Operating System: Microsoft Windows 10 (32-bit)

I turned on my computer to do some school work and everything has been reset and all of my files are gone. What happened and how do I fix it?

1 REPLY 1

‎04-04-2017 12:26 PM

HP Recommended

@k_calfee1016

Hi! Welcome to HP Forums.

I understand that your computer reset itself and you lost your files.

Was there any Windows upgrade going on or were any updates interrupted?

Sometimes a Virus too might cause problems. I suggest you run an Antivirus scan.

Keep me posted if you need further assistance.

Have a great day. 🙂

KrazyToad
I Am An HP Employee

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