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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-07-2014 11:29 AM

HP Recommended

Hi,

 

Well the crackling is back with a vengeance, not only is the crackling bad but the picture quality is stuttering at times, I have played You Tube through  the windows 8 app and it does the same, I really appreciate the help but this is my 3rdlaptop, the last suffering the same problem which I thought was a fault with the laptop. It is driving me mad in all the time I have had these laptops I have iether been on the phone to tech support for hours or installing or reinstalling the OS and software etc, I think I might ring tech support and see what the options are.

 

Sorry to rant but had this been a problem that had developed over time perhaps I could live with it but these problems have been straight out of the box so to speak.

 

I will carry on with your suggestions until such time I have contacted Tech support.

 

regards

Bob

‎06-10-2014 08:26 AM

HP Recommended

Hello again,

 

Been on to HP tech support tried various options without a solution, did a total re-install last night and still the same.

 

I think that I am focusing to much on this problem when in fact it is a superb laptop otherwise, so I will carry on troubleshooting this problem hopefully with your help? and perhaps one day it will be solved lol! I will work through your last suggestions, but I am away for a few days so will complete it on my return.

 

Regards

 

a thankful newbie.

Bob

 

 

 

‎07-31-2014 02:03 AM

HP Recommended

Just an update,

 

The problem seems to have solved itself. perhaps talking to it nicely did the trick lol.

 

A big thanks to two point oh for his patience and technical know how.

 

Bob

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