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‎02-18-2016 01:18 AM - edited ‎02-18-2016 06:34 AM

HP Recommended

Here is the Solution.

The issue is caused by Link State Power Management which is used to save power usage of PCI Express.

Go to Control Panel -> Power Options ->click on  'Change Plan Settings' for current plan -> Change Advanced power Settings -> PCI Express -> Link State Power Management 

Set it to 'Off' or 'Moderate Power Savings'

 

Repeat these settings for all power plans

power_setting.PNG

 

‎04-22-2016 02:52 AM

HP Recommended

I have a HP beats laptop and have had the problem on average 3 times daily and always loose whatever I am working on.I have had the machine just 18 months and already have had to fit a new hard drive. Not nly that but my Photosmart printer died after 18 months and the new printer, Envy 5536 has to be reconfigured after each "blue screen" event.

 

HP products are unreliable and the company is ignoring these problems. I have 2 colleagues with laptop problems and we re all binning them CRAP !!!! 

‎05-20-2016 02:32 PM

HP Recommended

I HV THE SAME PROBLEM........NOW HAVE GOT ANY SUGGESTION FRO HP??

‎06-30-2016 02:48 AM

HP Recommended

same problem with me

my laptop is AB 030 tx 

it happen when i connect lapy to high speed network 

 

solve the problem tried everything prescribed

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