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Hi, I've just bought a Hp folio 13 - 1008tu and it's working well except for the usb 3.0 that is not recognizing any connection eg, mouse I've got 2 wireless mouse and when I put the wireless adapter in there it doesn's recognize it and when I went in the control panel and looked at the other devices it comes up with an error could not find  a driversoftware for your device and Windows was unable to install your fresco logic usb root. Can anyone help please as I really need access to this usb as my notebook only comes with a USB 2.0 & a USB 3.0. Thanking you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try downloading and installing the driver on the link below.

 

http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59929.exe

 

Regards,

 

DP-K

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Windows Insider MVP

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3 REPLIES 3
HP Recommended

Hi,

 

Try downloading and installing the driver on the link below.

 

http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59929.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

thank you very much, much appreciated.

HP Recommended

Hi,

 

You're welcome and glad it helped :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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