drivers for server 2012 r2

[MIrfanullah]

Hi,

I recently bought laptop 17-j150ca i installed OS Windows Server 2012 R2 on it, and installed drivers on C drive,  in device manager i can see drivers are intalled but my Sound Card, Wifi and some devices are still not working.  there are also two devices in device manager shown as "Unknown Device"

Please help i need to setup my server urgently. thanks.

[Paul_Tikkanen]

Hi:

The only suggestion I can offer is to use the W8.1 drivers.  Try manually installing them if the auto install doesn't work...

Audio:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124012-1&cc=us&dlc=en&lc=en...

The 2 Unknown are probably these two...

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123643-1&cc=us&dlc=en&lc=en...

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-131788-1&cc=us&dlc=en&lc=en...

Wireless:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-134463-1&cc=us&dlc=en&lc=en...

[MIrfanullah]

how can i install driver manually ?

[Paul_Tikkanen]

Download and run each driver.

If they install the devices, fine.  If they error out or don't install the device, close out of any error windows.

Go to the device manager and click on each device needing drivers.

Click on the driver tab. Click on update driver.  Select the Browse my computer for driver software, and browse to the driver folder that was created when you ran the file.

That folder will be in C:\SWSetup\spXXXXX, where XXXXX is the file number of the driver download.

For example:  If you want to manually install the audio driver, browse to C:\SWSetup\sp63555.

Make sure the Include Subfolders box is checked and see if the driver installs that way.

[MIrfanullah]

When i retry to install wifi driver, i'm receiving following error.  Please also advise how can i identify hardware marked as "Unknown Device" in device manager. Thanks.

[Paul_Tikkanen]

Hi:

I would need the hardware ID for the unknown device that still needs a driver.

I don't know what you can do about the wifi driver not installing.

As I said before, there are no server drivers for the hardware in your notebook, and you may have to face the fact that you may not get things to work.

I would try manually installing the Intel wireless driver.

Please use this guide for how to find a hardware ID for a device.

Do not follow this literally.  You click on the unknown device and follow the pictures from there.

http://www.wikihow.com/Find-Hardware-ID

[MIrfanullah]

this is really very poor (I'm sorry), you mean HP add harware to its product without any information regarding its compatability and driver availability? if you are buying hardware from some company you have righ to ask for support.  really very bad. i have spent hours to fix this problem, i spent money to punish myself.

1) about sound card i noticed that it is intalled and works but when restart computer it again stops working, and needed to uninstall/reinstall. 

2) Wifi, picture in previous post were regarding error message appeared when i was manually installing driver. 

3) here are pictures of unknown hardware.

[Paul_Tikkanen · Accepted solution]

Well, I 'm sorry that you're sorry, and that you have totally unrealistic expectations regarding driver support.

There are no consumer notebooks made by any manufacturer that have driver support for Windows Server.

You show me one consumer notebook model out there that does. 

You show me one model business notebook (not workstation) that does.

The product specs are clearly indicated on the specs page for your notebook.

Windows 8.1 is the supported operating system.

http://support.hp.com/us-en/document/c04094885

The hardware ID you are missing is for the Intel bluetooth driver and software.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-129020-1&cc=us&dlc=en&lc=en...

I don't work for HP, so I really do not want to continue any further dialog regarding what operating systems you can install on your model.

We will have to agree to disagree, and leave it at that.