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HP Recommended
hp pavilion notebook 5CD6423M
Microsoft Windows 10 (64-bit)

i got my notebook recently and it was super fast as they are when they come out of the box when i put my password it used to load so fast now it takes 5 minutes and the disk is reading 100% only at the beggining. i ran  system reset to factory settings 2 times. i have watched many videos ON YOUTUBE to speed up performance but dont want to follow what they say as i might make the problem worse please help

1 REPLY 1
HP Recommended

Hi @Luqman89

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the computer is 5 minutes to boot and running slow.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

I would like to know have you made any software or hardware changes on your computer? And whether you have tried any troubleshooting steps before posting your query on this forum.

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2n8HN7m

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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