files & folders are automatically deleting

[kartiksamdani]

my problem is releated to the automatically deleting of the files from my laptop...when i open any folder in my lappy...the files which r currently displaying on the screen automatically gets deleted.....
now when i go to recycle bin to restore ..everything displaying on the screen of R.bin ask for the permission of deleting of files..automatically

[FlashRam1714]

Hello @kartiksamdani,

Welcome to the HP Forums!

I have read your post and understand that your HP Notebook is automatically deleting files. I have researched the issue and have come up with a possible resolution. First, please perform a hard reset. Once that is complete, please follow the steps in these documents:

HP PCs - Removing and Preventing Viruses on Your Computer

HP Notebook PCs - Notebook Keyboard Troubleshooting

If the document did not help you resolve the issue, try restoring the BIOS and then check for windows updates. For more specific information please provide your product model using this link "Find my Product".

Thank you, I look forward to your response with the outcome.

If this post has helped you, feel free to click the thumbs up!