forgotten admin password

[Peterd2]

Forgotten admin password, cannot boot

[DavidPK]

Hi,

There is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

A full guide on this can be found on the following link.

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

Regards,

DP-K

[Peterd2]

Thanks for your suggestions..I have tried the f11 route but the requires password box keeps coming up. I do not have recovery disc.

[DavidPK]

Hi,

If a password prompt is coming up at boot, it's probably a power on password.

If that's the case, at the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

Regards,

DP-K

[Peterd2]

Hi

it says system disabled 07032

[DavidPK · Accepted solution]

Hi,

Enter       nlqw

                     or

               qqqrnkj

Regards,

DP-K

[Peterd2]

nlqw worked, I am now at the password page for windows vista and want to recover my password please

[DavidPK]

Hi,

That's good to hear

Unfortunately, I won't be able to help you regarding the Windows Log-on password, as I mentioned previously, there is a general policy on the Forum not to provide methods to bypass this.

If the recovery partition isn't functional ( tap f11 at boot ), you could ask a local computer shop to reset this for you.

Additionally, you may be able to order recovery media from a 3rd party, depending on where in the world you live - an example in the US would be http://www.computersurgeons.com/default.aspx

Regards,

DP-K

[Peterd2]

Thanks you have been really helpful - I will get to a repair shop before I wreck it!

Cheers

[DavidPK]

You're more than welcome

All the best,

DP-K