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james-golby
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have hp pavilion dv7 have cleared admin and power on passwords. have used windows reset disk but am

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pavilion dv7
Microsoft Windows 7 (64-bit)

still locked out by pass word on start up

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REO51ST
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@james-golby

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

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CherylG
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If you are referring to Windows login password I would suggest F11 immediately after powering on to boot into System Recovery to restore the laptop back to Factory.

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james-golby
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apparently it was fixed when rebooted after windows reset disk, just opened without any pass word and it worked just fine.

Many thanks for all suggestions.


@CherylG wrote:

If you are referring to Windows login password I would suggest F11 immediately after powering on to boot into System Recovery to restore the laptop back to Factory.


 

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