how can i reset a compaq presario cq60-211dx

[kmzmy3]

how can i reset a compaq presario cq60-211dx to the factory settings to remove password...  My son put a password to keep his brother from using his computer...  the screen got broken and we ended up buying another computer...  but we now fixed this one but we tried every password we could think of but no luck...  a computer repair technician told me the only way to get around the password is to reset the computer to the original factory settings...   how can I do this????

[ManjunathTech · Accepted solution]

Hi

Please find the link given might help you to resolve your issue.

Restore the PC to its original condition using the f11 key

[kmzmy3]

Thank you so much...   it worked and the directions were clear enough so I could actually fix it...  and I am real bad with computers....   lol      Thank you your a sanity saver    🙂

[XweAponX]

This "f-11" "Solution" (Which is nit a viable solution, unless you want to totally delete everything on your hard drive) is worthless- There is a POWER ON PASSWORD set. How do I reset THAT?

[RedRose0528]

@ XweAponX,

The password they were working on was the windows login password not the power on password that you need help with. Here is a link specifically to a forum that helps with power on passwords, the experts there will be able to assist you.

Thanks 

[NOTACLU3]

I also have that issue my girlfriend changed my password to open the computer or boot up or whatever an she doesnt remeber what she put as the password so I called the compaq customer service they said factory reset but the f11 isnt working so how do factory reset without my password pls help dont need anything on it saved all my stuff already but I cant find my disc either so pls help justwould like to get in my computer lol

[NOTACLU3]

The computer is a compaq presario CQ60 PLS HELP ME WALK THRU THANK U

[peter76]

how can i reset a compaq presario cq60-210TU

 my code is: 65536333

[CherylG]

@peter76 

Try >> 70494915

[CherylG]

@NOTACLU3 

After entering wrong password 3 times you should get "syetm disabled" and a halt code. Post the code.