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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-24-2012 05:56 PM

HP Recommended

how do i replace the internal battery in HP G72 laptop?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-24-2012 06:06 PM - last edited on ‎02-21-2017 10:48 PM by HP Administrator

HP Recommended

Hi,

 

Are you seeing a warning like 'Primary (internal) Battery (601)'?  If so, this actually refers to your notebooks main battery, not the RTC cell.  Further information on this can be found on the document Here.

 

As a double check, you can always download and run the stand-alone battery test utility available on the page below and see if this reports a problem with your battery.

 

http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm

 

Regards,

 

DP-K

 

 

 

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3 REPLIES 3

‎08-24-2012 06:06 PM - last edited on ‎02-21-2017 10:48 PM by HP Administrator

HP Recommended

Hi,

 

Are you seeing a warning like 'Primary (internal) Battery (601)'?  If so, this actually refers to your notebooks main battery, not the RTC cell.  Further information on this can be found on the document Here.

 

As a double check, you can always download and run the stand-alone battery test utility available on the page below and see if this reports a problem with your battery.

 

http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm

 

Regards,

 

DP-K

 

 

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

‎08-24-2012 07:39 PM

HP Recommended

Thanx.. I will persue that coarse.

‎08-25-2012 05:30 AM

HP Recommended

Hi,

 

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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