how i can change the mouse drivers for my chromebook

[runen1]

hello, yesterday i was using my chromebook with a mouse, today i turn on my pc and mi mouse is frozen, i think is the drivers but on the oficial page arent driver for my pc, what i can do? help please

[Echo_Lake]

@runen1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Are you using an external mouse? 

Keep me posted! 

[runen1]

Hello, yes, is an external mouse.

[Echo_Lake]

@runen1

Thank you for posting back. 

This requires remote assistance, please reach out to HP Support in your region for further troubleshooting steps.
I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
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[runen1]

hello anyone there?