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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-12-2013 07:37 AM

HP Recommended

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‎11-12-2013 07:37 AM

HP Recommended

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‎11-12-2013 07:38 AM

HP Recommended

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‎11-12-2013 07:47 AM

HP Recommended
The windows is not loaded. In the BIOS can not go.

‎11-12-2013 12:03 PM

HP Recommended

Thank you for the information. Based on all the information you have provided, it seems like the computer is facing a hardware issue. Unfortunately, you will need to contact HP technical support, since they will have to service the computer.

 

Their options will be based on the warranty status of the computer. If you do not have this information, you can locate it
at this website: http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1384280905804.876444892.199480...

You can utilize this website to learn how to contact HP appropriately, based on your region: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Please let me know if you have any other questions or concerns.

Mario

I worked on behalf of HP.
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