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‎05-14-2017 07:35 PM

HP Recommended
Product: all-in-one
Operating System: Microsoft Windows 10 (64-bit)

hai..

i need help from you all. My problem is, my pc is cannot open the window. just display HP logo only. So now i want to reset my pc, but the problem is that pc no have account. I need to create account first before i reset that pc, but my window cannot open.

1 REPLY 1

‎05-14-2017 07:43 PM

HP Recommended

Try the process here:

https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/How-to-change-Admin-email-addres...

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