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04-20-2016 11:27 AM
I'm having issue restoring my laptop to factory new. I do i have hp disk with the purchase with my laptop, however i have no idea how to restore the laptop to factory new with the disk.
05-18-2016 08:21 PM
I hope below link should help you.
Please Back up all personal files and read all caution statements before performing a system recovery
Performing an HP system recovery:
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