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‎05-16-2015 09:42 AM

HP Recommended
Product: hp stream 13
Operating System: Microsoft Windows 8.1 (32-bit)

I have an HP Strem 13 inches I just bought this year. My son was using it and was moving it from one room to the other when he accidentally bumped into the wall. After that he could not connect to the wireless network. In fact there was no network available at all.  I looked for the wireless switch but htere was none and I don't know the set of keyboard buttons to use to trun it on. Please help. 

1 REPLY 1

‎05-18-2015 01:51 PM - last edited on ‎03-15-2017 11:38 AM by HP Administrator

HP Recommended

 

 

Hi @Dinna ,

 

Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Stream 13 Notebook and issues with Wireless. Here is a link to the troubleshooting the Wireless connection. It has some helpful information inside of the document that has helped other.

 

Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system it has built in Wireless troubleshooting assistance.

 

Hope this helps.

 

Thanks.

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