hp client security manager 8.2 or later

[Sanoobka]

Hi,

I have Windows 7 Professional 64 bit OS installed and I have downloaded and installed all drivers from hp website shown specifically against my "HP ProBook 450 G2 NOTEBOOK PC"

Device manager shows that all the drivers are installed correctly

I have installed the driver for the fingerprint scanner from this file p66915.exe.

So far i couldn't see anything happening with the Fingerprint scanner. On Device manager under "Biomatric" it is showing as Validity Sensor with driver version 4.5.133.0 with the device status "This device is working properly".

But in Control Panel under the "Biomatric Devices" it is saying that "Windows did not find any biomatric devices on this computer. You might need to attach your device or install device drivers"

What am i missing? to enable the fingerprint scanner.

From some blog, i could see that its asking to install "HP Device Access Manager" , which i have downloaded from HP site again. But this time, when i tried installing "sp65592exe", it gives me an error saying "This security application cannot be installed until the HP Client Security Manager  or later is installed."I couldn't find any link for the same which is having a version that is greater than 8.1.

I have also tried installing

Digital Persona Identity and also HP Simplepass 8.0  but with no luck

Please help me out for the same. 

Regards,

Sanoob

[redlofredlof]

@Sanoobka you are using the wrong software.

Install HP Client Security Manager to configure and use the fingerprint reader.

Make sure to also install the .NET Framework 4.5.2

[Paul_Tikkanen · Accepted solution]

Hi:

You need this software...

http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_146787_1#tab1

[Sanoobka]

Hi Nikhil, 

I have already installed .net Framework 4.5.50709. 😞

[Sanoobka]

Thank you paul. This one did trigger the finger print scanner and allowed me to enroll my finger prints and also enables to log on with it to the system.

Still strange that, why it is showing like this on control panel 

Thank you though... 🙂

[Paul_Tikkanen]

You're very welcome.

Why it is showing up like that, unfortunately that I do not know.

[Sanoobka]

Hi,

Why is that the link not working anymore...

could you make it enable for me. I somehow misplaced the file.

thanks 

Sanoob

[Paul_Tikkanen]

Hi, Sanoob:

The business support site crashed on August 1st and most of the links to the drivers and software don't work.

I assume they are working on restoring these links.

The last time this happened a couple of months ago, it took them a week or so to fix the problem and it doesn't seem like they learned anything from the last time the site went down (like what the cause of the problem was and how to fix it).