• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-07-2015 11:06 PM - edited ‎05-07-2015 11:07 PM

HP Recommended
Product: hp envy 15-k228tx
Operating System: Microsoft Windows 8.1 (64-bit)

I am currently using Hp Envy 15-k228tx which has 8gb ram which i want to upgrade.

Does this laptop have a second slot, If yes:

Will i be able to upgrade it to 16gb ?

Thank You.

1 REPLY 1

‎05-08-2015 02:36 AM

HP Recommended
Hi,


Manual: http://h10032.www1.hp.com/ctg/Manual/c04510889

Specs: http://support.hp.com/us-en/document/c04544101

Yes, your laptop came with 8GB 1600 MHz DDR3L SDRAM (1 x 8 GB) in one available slot.

Two slots present, up to 16gb max supported. Refer Page 2 in the Manual.

Put 8gb of exactly same configuration and preferably same brand as the other one, to upgrade to 16gb

Crucial and certain other good brands have their own online scanner and they guarantee the listed compatible upgrades:
http://www.crucial.com/usa/en/systemscanner

Run this tool to get details of currently installed stick:
http://www.cpuid.com/softwares/cpu-z.html


Regards

Visruth
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.