• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-21-2013 12:53 PM

HP Recommended

i have an hp mini 210 i bought used for ny daughter.i restored it to far back and now it wants a password from the original owner who's number i dont have any longer.this is on the start up windows screen.i guess that would be the administrative password..it has a reset password to click on but when i do it ask for a floppy disk or flash drive..when i install a flash drive it still says same thing..It even gives a hint but i cant seem to guess it right..i appreciate any help  thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-21-2013 06:43 PM

HP Recommended

Hi

 

You have 2 option call the previous owner and check for the password. Or you can use the F11 option and run a recovery and start from fresh. If F11 option does not work you might have to call HP Technical support and order for the recovery disc.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath

View solution in original post

3 REPLIES 3

‎06-21-2013 06:35 PM

HP Recommended

Option 4 or 5 mentioned in the following weblink might be helpful:

http://www.resetwindows-password.com/reset-hp-mini-password.html

 

You can even refer the first 3 options.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

‎06-21-2013 06:43 PM

HP Recommended

Hi

 

You have 2 option call the previous owner and check for the password. Or you can use the F11 option and run a recovery and start from fresh. If F11 option does not work you might have to call HP Technical support and order for the recovery disc.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath

‎06-25-2013 07:48 AM

HP Recommended
The f11 recovery worked great. Thanks
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.