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07-18-2014 08:33 AM
Hi:
You probably need this driver for the mass storage controller.
I would need the hardware ID's for the video controller and the modem in order to see what drivers they need.
Use this guide for how/where to find the hardware ID for a device.
05-30-2015 10:07 AM - edited 05-30-2015 10:10 AM
Hi:
Here is the graphics driver you need...you have to manually install it as follows:
http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=447304&swItemId=ob_47264_1&swEnvOid=2096
Download and run the above file. You will probably get an unsupported operating system error.
Close out of any error windows.
Go to the device manager and click on the video controller needing drivers. Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option and then browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp34749. Make sure the Include Subfolders box is checked and the driver should install.
Then reboot.
Note: The Intel GMA900 graphics adapter is not fully Windows Vista or 7 capable, so you will not have Windows Aero, but the rest of the graphics should work just fine.
Try the XP driver for the modem...
File name: sp32210.exe
05-30-2015 12:48 PM
Glad you posted the hardware ID for the modem.
The driver HP has linked to your model is incorrect.
This is the XP driver you need. Manually install it if the auto install doesn't work.
