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09-22-2014 11:45 AM
In 2012 I bought in Saudi a hp pavilion g6 notebook pc with Windows 7 home basic 64-bit. I just found 2 months that the recovery disc I made after I bought it is not working please help me
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Accepted Solutions
09-22-2014
11:53 AM
- last edited on
03-08-2017
02:08 PM
by
OscarFuentes
Hi,
Here are a couple of options.
1. You can order a replacement set of Recovery Media using the link below - this will reinstall the operating system, all required drivers and nearly all of the original software ( the exception often being trials of MS Office ). They will also re-create all the original partitions, including the Recovery Partition.
2. You can use the following method to create your own Windows 7 Home Basic 64bit installation disc.
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
An example of a COA Label can be seen Here.
You can create a Windows 7 installation disc yourself using another PC. However, there is no download directly available for Windows 7 Home Basic, so you'll need to download another version ( any one will do, but the link below is for Windows 7 Home Premium 64bit - the source is Digital River ).
Windows-7 Home Premium SP1 64-bit
For the key on your COA label to work, you will now need to use the method described in the following link to convert this ISO to an all-version installer.
http://www.sevenforums.com/tutorials/85813-windows-7-universal-installation-disc-create.html
Once done, use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Additional drivers and software you may need for your notebook can be found by entering either the full Model No. or Product No. of your g6 series Here.
Best regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-22-2014
11:53 AM
- last edited on
03-08-2017
02:08 PM
by
OscarFuentes
Hi,
Here are a couple of options.
1. You can order a replacement set of Recovery Media using the link below - this will reinstall the operating system, all required drivers and nearly all of the original software ( the exception often being trials of MS Office ). They will also re-create all the original partitions, including the Recovery Partition.
2. You can use the following method to create your own Windows 7 Home Basic 64bit installation disc.
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
An example of a COA Label can be seen Here.
You can create a Windows 7 installation disc yourself using another PC. However, there is no download directly available for Windows 7 Home Basic, so you'll need to download another version ( any one will do, but the link below is for Windows 7 Home Premium 64bit - the source is Digital River ).
Windows-7 Home Premium SP1 64-bit
For the key on your COA label to work, you will now need to use the method described in the following link to convert this ISO to an all-version installer.
http://www.sevenforums.com/tutorials/85813-windows-7-universal-installation-disc-create.html
Once done, use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Additional drivers and software you may need for your notebook can be found by entering either the full Model No. or Product No. of your g6 series Here.
Best regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
