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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-06-2015 02:16 PM

HP Recommended
Product: HP Probook 450 G2
Operating System: Microsoft Windows 7 (64-bit)

I have just bought a new HP Probook 450 G2 CI5 5th Gen 5200u with AMD Radeon R5 M255 graphics card (2GB). Device Manager shows 2 display adapters but AMD adapter has warning exclaimation mark with following errors:

 

"Windows has stopped this device because it has reported problems. (Code 43)"

 

I have tried to uninstall and reinstall the drivers but to no avail. I cannot use dedicated graphics card due to this reason.

 

Please help me out.

 

Windows 7 Professional (64-bit)

 

Regards,

Shoaib

5 REPLIES 5

‎08-09-2015 02:53 PM - last edited on ‎08-10-2015 12:29 PM by Retired

HP Recommended

Hi Shoaib,
I have exactly the same problem. did you find any solution for this problem?
Regards
Ashkan
(removed content)

‎08-10-2015 12:18 AM

HP Recommended

Hi Ashkan,

 

Yes I resolved the problem by installing the latest driver for both Intel HD 5500 and AMD R5 M255 drivers and both are OK now:

 

AMD driver version: 15.200.1046.0

Intel Driver Version: 10.18.14.4112

 

Regards,

Shoaib

‎08-10-2015 03:30 PM

HP Recommended

Hi Shoaib,

 

Thanks a lot for your kind help.

It worked for my laptop too 🙂

 

Best wishes,

Ashkan

‎11-09-2015 05:38 AM

HP Recommended

how can setup this driver?

‎02-08-2016 10:42 AM

HP Recommended

hiii shoaib,

from where did you download this drivers please give me the link.

 

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