-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- hp probook 640 g2 bios rest password

Create an account on the HP Community to personalize your profile and ask a question

12-06-2018 10:11 AM
hi i need smc faile for my hp probook 640 g2 i forget bios password and i need to rest password of bios
Solved! Go to Solution.
Accepted Solutions
12-06-2018 10:13 AM
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC battery. It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.
REO
12-06-2018 10:13 AM
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC battery. It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.
REO
01-06-2020
01:41 PM
- last edited on
01-06-2020
01:57 PM
by
kevin-t
Hi
please i have forgotten my Bios Admin password for my laptop and base on my Search i was told i need SMC.BIN File
Any help will be greatly appreciated
product name
HP PROBOOK 640 G2 (i3)
S.N [edited]
01-06-2020 01:56 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
I work on behalf of HP
