• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-04-2017 09:04 AM

HP Recommended

Need to uninstall the Support Solutions Framework too before reinstall.

‎12-12-2017 12:23 PM

HP Recommended

Worked like a charm. You're  life saver :generic:

‎05-14-2018 12:54 AM

HP Recommended
Well well, as I sit here for hour 2 watching my screen , waiting patiently for the blue lines to just PLEASE move to the next faze, I get a tad bored and look around in here and low and behold! My computer has been trying to download messages and update definition. Guess it isn't actually ever going to finish. Looks like I am going to follow Nony1s advice step by step. Fingers crossed.

CrimsonRose
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.