i am having problem with my F9 AND F10 KEYS TO CONTROL sound

[NAZISH]

i think my f9 and f10 keys are not working properly..

[Daniel_Potyrala]

Hi,

Why do you think so? Please add some more details about your problem.

[NAZISH]

bcos at first a screen used to appear as i pressed f9 or f10 showing bars to adjust volume ........now its not appearing.......and also dere is no effect on volme after using f9 or f10..........

[Daniel_Potyrala]

Please write your notebook product number (p/n), which system are you using and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

[NAZISH]

product number: HP PAVILION G6 BOP25PA

Country of purchase: INDIA

[Daniel_Potyrala]

Please check the product number again and add the product name too.

[NAZISH]

i have replied appropriately............anywayz

Product Name:HP Pavilion g6 Notebook PC

Product NUMBER: BOP25PA

Country of purchase : INDIA

[Daniel_Potyrala · Accepted solution]

Ok. I found where was the problem. Actually the letter O should be the number 0.

Please do the below procedure.

Uninstall the current driver for the IDT audio.

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

Download and install the latest IDT audio driver for your model from here.

Restart the system.

Uninstall the current driver for the HP Quick Launch Software (if it's installed in the system).

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

Download and install the latest HP Quick Launch Software driver for your model from here.

Restart the system.

Download and install the latest HP On-Screen Display Utility version from here.

Restart the system and check the results.

[NAZISH]

thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Daniel_Potyrala]

You're welcome. 🙂