keyboard keys doing random things

[lazycorn]

Hello,

I recently ran into a problem with my laptop where my keys started doing random functions. My f key types 'df', my c key types 'cv' my r key types 'er' and mutes sound, 3 key types in '34' and reduces the volume, the function key 'f3' types in the letter 't' just to name a few. 

I am very sure this isn't a virus as I ran a scan with no results . I am currently typing this using the on screen keyboard. 

Please help.

[The_Fossette]

Hi @lazycorn

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that the keyboard is not working correctly.

I’d love to help!

Follow the steps in the below link to fix this issue.

http://hp.care/2g2MKsl

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!