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echo1152
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Message 1 of 2
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laptop says your pc ran into a problem and needs to restart. were just scanning for errors.

HP Recommended
hp 2000
Microsoft Windows 8.1 (32-bit)
My laptop keeps saying your pc has ran into a problem and needs to restart. Were just scanning for errors. Then it restarts and says it again. Its been doing this over and over.
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visruth
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Message 2 of 2
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HP Recommended
Hi,


Tap away F2 key as soon as you power on laptop, perform extensive hard drive and memory tests

Let it complete.

Which operating system came pre installed in your laptop?

Have you backed up your data?

Have you created HP Recovery USB using HP Recovery Manager after first setup of this notebook?


Regards

Visruth
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