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- Notebooks Archive
- laptop sometimes starts, sometimes doesnt

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11-10-2014 06:17 PM
11-11-2014
04:53 PM
- last edited on
03-08-2017
07:43 PM
by
OscarFuentes
Hi @ngkiling ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Pavilion dv6-6b26us Notebook and getting a blank or black screen on startup. Try to turn on the computer you start to press F11 repeatedly till the menu opens. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook. When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Hope this is helpful.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I work on behalf of HP
11-17-2014 12:19 PM
Thanks
11-17-2014 12:59 PM
Hi @ngkiling ,
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
