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- HP Community
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- Notebooks Archive
- loss of mouse click use

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03-30-2017 04:24 PM
> I am not being allowed to alter, apply, or OK the box.
The "trick" is to use the 'TAB' key on the keyboard to move the cursor from one field to the next field.
When you have "tabbed" into the 'OK' field, press ENTER, to "execute" the 'OK'.
Similarly, holding 'SHIFT' and 'TAB' moves the cursor from one field to the previous field.
Some fields could be "pull-down" fields.
If so, type the 'Down-Arrow' to "open" the list of items.
Then, again use 'Down-Arrow' to highlight your selection from the list.
Press ENTER, to close the "pull-down" field.
03-30-2017 05:12 PM - edited 03-30-2017 05:13 PM
yes that is the way I managed to get the mouse button setting dialogue box to appear but I have tried everty thing to alter the settings without succsess, I think a visit to the repair clinic is the answer,
03-30-2017 05:18 PM
Notice that some words have an "underline" under one alphabetic character in a word.
This implies that holding-down the ALT key and pressing that alphabetic character is the same as a "mouse-click" on that field.
> trip to the repair clinic
Or, a quick trip next door, to borrow a [computer] mouse from your neighbour.
Any mouse with a USB "tail" should work.
03-31-2017 08:20 AM - edited 03-31-2017 08:21 AM
update to my friend who has been helping me, I managed to borrow a USB Mouse from a friend and it works perfectly, (great stuff ) I have checked the mouse button dialogue box and every thing has been reset to factory defaults which are exactly what I wanted, but when I detatch the usb mouse my laptop buttons still do not work, so im thinking now maybe its mechanical and not software !!! whats your views on that ?? at the moment after shutting down its installing 222 updates, so i will check after its completed and see if theres any change, and will update you, but I want to thank you again for your help at least I know I can still use it alltho' it maybe with a usb mouse
:smileyhappy::smileyhappy::smileyhappy::smileyhappy:
04-01-2017 11:11 AM
> for some unknown reason my screen goes off and my login box comes on !!
Check the "screen-saver" settings. It may be configured to "lock" the screen after 1 (?) minute of "inactivity".
Check the "power" settings. It may be configured to turn off the screen after a few minutes, to conserve power.
04-02-2017 06:12 AM
I have been searching on line for a replacement touchpad but I havent had any success, do you know if any of the series HP DV6 are compatable with my 6B09SA, do you know anywhere I could buy one ? preferbly the UK
04-02-2017 08:14 AM
> do you know if any of the series HP DV6 are compatable with my 6B09SA, do you know anywhere I could buy one ?
See "HP EliteBook 8570p Notebook PC computer model and HP ProBook 6570b Notebook PC Maintenance and Servi..." at: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=521292...
Yes, HP Support has a "new" web-site, as of April 1st (really!), and the side-effect is this overly-long URL.
Scroll-down to page 21 for "Touchpad" details.
You might find a part-number for the Touchpad, and then use http://PartSurfer.hp.com to order a replacement part.
04-02-2017 12:32 PM - edited 04-02-2017 12:34 PM
hi thankyou for your very informative information, it would appear that a replacement top cover touch pad 68613-001 from HP is £80, partsurfer do not supply a price,, I can buy a refurbished laptop for that so I think its a no no but cheers
