• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Dear all,

 

I have ProBook 6560b,

 

today i try install mSata SSD - Crucial M500 240GB and i got this message on BIOS screen:

 

The system has detected that a Wireless module installed in the system is

not supported and disabled it.

 

WWAN Module ID (703)

 

ENTER - Continue Startup

 

...

 

Do you guys know how to fix that?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Looking through the Maintenence & Service guide, I do not see the upgrade possibility with an mSATA SSD. That is, unfortunately, a bit of a non standard upgrade path.  Your BIOS expects a different type of module to be connected to the slot you have plugged your mSATA SSD into.  If you want to upgrade to an SSD, then you are going to need to use a SATA SSD.

 

As seen in the image below ( from the Maintenence & service Guide). This would mean making a choice on the use of the bay where a DVD drive is likely to currently reside in your notebook.

upgrade bay.png

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

2 REPLIES 2
HP Recommended

Looking through the Maintenence & Service guide, I do not see the upgrade possibility with an mSATA SSD. That is, unfortunately, a bit of a non standard upgrade path.  Your BIOS expects a different type of module to be connected to the slot you have plugged your mSATA SSD into.  If you want to upgrade to an SSD, then you are going to need to use a SATA SSD.

 

As seen in the image below ( from the Maintenence & service Guide). This would mean making a choice on the use of the bay where a DVD drive is likely to currently reside in your notebook.

upgrade bay.png

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

I know for that solution where instead of DVD rom you can put other disk. Apparently probook 6560b don't have suport for mSata 😞  so I didn't count on it an now I have expensive useless part.. so bad 😞

maybe HP can make fix it in some of next bios version

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.