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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-25-2014 08:33 PM

HP Recommended

Hey guys,

 

after scouring the posts on here, i've decided i need a little bit of personal help with finding the missing drivers for my Hp Pavillion dv6. I'm hoping that by posting my missing Hardware IDs i can get a clue as to what i need.

 

Thanks in advance everyone:

 

Ethernet Controller

PCI\VEN_10EC&DEV_8168&SUBSYS_1818103C&REV_07
PCI\VEN_10EC&DEV_8168&SUBSYS_1818103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

PCI Device

PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

PCI Simple Communications Controller
PCI\VEN_8086&DEV_1E3A&SUBSYS_1818103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_1818103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

SM Bus Controller

PCI\VEN_8086&DEV_1E22&SUBSYS_1818103C&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_1818103C
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05

Universal Serial Bus (USB) Controller
PCI\VEN_8086&DEV_1E31&SUBSYS_1818103C&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_1818103C
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03

Unknown Device

USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018

Unknown Device

ACPI\HPQ0004
*HPQ0004

 

again, any help is appreciated. thanks boys and girls!

 

 

6 REPLIES 6

‎08-25-2014 08:41 PM - last edited on ‎03-07-2017 07:12 PM by HP Administrator

HP Recommended

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.

 

The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.

 

hp label.png

 

In addition to the above requested information, please provide the name and bit version of the operating system you require drivers for.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the White KUDOS "Thumbs Up" to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520

‎08-25-2014 08:50 PM

HP Recommended

Hi,

 

Please try:

 

PCI\VEN_8086&DEV_1E22&SUBSYS_1818103C&REV_04  Install first then reboot
http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57122.exe

PCI\VEN_10EC&DEV_8168&SUBSYS_1818103C&REV_07
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55105.exe

PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C&REV_01
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55104.exe

PCI\VEN_8086&DEV_1E3A&SUBSYS_1818103C&REV_04
http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22116/eng/Wire...

PCI\VEN_8086&DEV_1E31&SUBSYS_1818103C&REV_04
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56963.exe

USB\VID_138A&PID_0018&REV_0078
http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58152.exe

ACPI\HPQ0004
http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57232.exe

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




‎08-25-2014 08:51 PM

HP Recommended

My apologies!

 

OS: Win7 64Bit

Product : b0p18pa#ab4

Model: dv6-7007tx

 

hope that's enough, if not , please let me know - cheers

‎08-25-2014 09:01 PM

HP Recommended

Intel Chipset Installation Utility and Driver

Realtek Local Area Network (LAN) Driver

Realtek Card Reader Driver

Intel Management Engine Interface (MEI) Driver

Intel USB 3.0 Host Controller Driver

Validity Fingerprint Sensor Driver and HP SimplePass Identity Protection Software

HP ProtectSmart Hard Drive Protection

 

There may be other drivers and/or software required to make the computer fully funtional.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the White KUDOS "Thumbs Up" to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520

‎08-25-2014 09:39 PM

HP Recommended

Hey guys,

 

Thanks so much already, ... We're almost there, i'm still missing the drivers listed below. (and then i have a question about being able to disconnect the touchpad when a mouse is plugged in ... ) =0)))

 

 

PCI Device

PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

 PCI Simple Communications Controller
PCI\VEN_8086&DEV_1E3A&SUBSYS_1818103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_1818103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

Unknown Device

USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018

cheers guys

 

Tags (1)

‎08-25-2014 09:55 PM

HP Recommended

Also, I now find it necessary to point out that i'm having difficulty installing my GEFORCE GT 630M driver due to an issue where after i install the GeForce Experience exe file. it tells me to 'install the Intel graphics' drivers..

 

I've tried auto updating the VGA drivers, disabling/enabling... still same error - here is Hardware ID for this as well.. 😕

 

VGA Graphics (1)

PCI\VEN_10DE&DEV_0DE9&SUBSYS_181B103C&REV_A1
PCI\VEN_10DE&DEV_0DE9&SUBSYS_181B103C
PCI\VEN_10DE&DEV_0DE9&CC_030000
PCI\VEN_10DE&DEV_0DE9&CC_0300

VGA Graphics (2) [with error graphic]

PCI\VEN_8086&DEV_0166&SUBSYS_181B103C&REV_09
PCI\VEN_8086&DEV_0166&SUBSYS_181B103C
PCI\VEN_8086&DEV_0166&CC_030000
PCI\VEN_8086&DEV_0166&CC_0300

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