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‎05-23-2017 07:38 AM

HP Recommended
Product: HP 15-r100 Notebook Pc Series
Operating System: Microsoft Windows 8.1 (64-bit)

please help me fix my cd dvd rom is disappear,i tried every solution that was given by google but still missing.

1 REPLY 1

‎05-23-2017 07:45 AM

HP Recommended

Hi:

 

Since I have no idea what you have tried, this is the only suggestion I can offer....

 

Go through the steps at the link below...Normally Method 6 fixes the missing drive problem.

 

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or...

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