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HP Recommended
Pavilion 15 - P229AX
Microsoft Windows 8.1 (64-bit)

hi.. can someone helpme to find the driver ? and its the driver Ids

 

USB\VID_0BDA&PID_5775&REV_0008&MI_00
USB\VID_0BDA&PID_5775&MI_00

 

its say missing driver the HP Truevision HD.. thanks.

6 REPLIES 6
HP Recommended

Hi:

 

I believe that is the webcam that needs a driver.

 

Please see if this one works...

 

http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_141708_1&swEnvOid=415...

 

Otherwise, see if installing the cyberlink youcam software works.

 

File name: sp69718.exe

HP Recommended

@Paul_Tikkanen wrote:

Hi:

 

I believe that is the webcam that needs a driver.

 

Please see if this one works...

 

http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943827&swItemId=ob_141708_1&swEnvOid=415...

 

Otherwise, see if installing the cyberlink youcam software works.

 

File name: sp69718.exe


still not works.. there is another solution ?

HP Recommended

Unfortunately, none that I could think of.

 

Try uninstalling the device, reboot, and see if it installs automatically.

HP Recommended

@Paul_Tikkanen wrote:

Unfortunately, none that I could think of.

 

Try uninstalling the device, reboot, and see if it installs automatically.


its works, but my webcam still not works.. any solution ?

webcam.png

HP Recommended

Did you install the Cyberlink YouCam software I posted above?

 

If not, you need to install it in order for the webcam to work.

 

If you have, unfortunately I won't be able to help you because I don't know why it wouldn't be working if the driver and youcam software is installed.

HP Recommended

@Paul_Tikkanen wrote:

Did you install the Cyberlink YouCam software I posted above?

 

If not, you need to install it in order for the webcam to work.

 

If you have, unfortunately I won't be able to help you because I don't know why it wouldn't be working if the driver and youcam software is installed.


Yes I did, but the problem still same "Hp Truevision HD". any solutions ?youcam.png

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