mouse not working on Compaq Presario CQ60-206US

[mroy99]

The OS on laptop with non functioning mouse is Vista-32 bit. Mouse works in Safe Mode so not sure what the problem is.

Cannot use online troubleshooting tools.

[Dragon-Fur]

Hi,

Consider / Try reinstalling the TouchPad driver.  This driver from Synaptics has everything you need and is available for all Windows Operating Systems, including yours.

Synaptics TouchPad Driver:

If you like, you can use the Synaptics TouchPad driver from the Synaptics website.  Select the driver for your Operating System (for example:  Vista - 32/64 bit).  This synaptics TouchPad driver has all the features one can imagine for the TouchPad.

Synaptics.com - Drivers

Good Luck!

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                                 2012 Year of the Dragon!

[mroy99]

cannot go to Synaptics website because touch pad does not work.

[Dragon-Fur]

It is awkward, and takes some practice... If your computer has it, you can use "Mouse Keys" in place of the mouse.

From the keyboard: 

Windows Key > Start / Search window > type "Ease of Access" > Click to open

Tab > Tab around to get to "Make the Keyboard easier to Use" >

At Section "Control the mouse with the keyboard" >

CHECK "Turn on Mouse Keys

Tab to "Set up Mouse Keys" >

Set up as Desired... INCLUDING

CHECK Turn on Mouse Keys with left Alt + left SHIFT + NUM LOCK

To Start Mouse Keys:

left Alt + left SHIFT + NUM LOCK

From the Keyboard:

Windows Key > Start / Search window > type "your browser" > Click to Open...

=========================================================================

MouseKeys is not fun and it is not easy - ask anyone who has to use it... but it works.

More Help:

How to Use Your Computer Without a Mouse

The alternative is to buy, beg, or borrow an external mouse.  That is the easiest workaround.

I hope this helps!

Good Luck!

----------------------------------------------------------------------------------------------------------------

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Always Include:  (Computer) Product Number  ,  Printer – Model Number ,

                        Operating System and an Error Description

                             Never give out your Serial Number

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                                 2012 Year of the Dragon!

[mroy99]

Actually I have an external mouse and was able to go into mouse settings from the control panel.  Somehow the touch pad became disabled. I enabled it and I'm good to go!

[Dragon-Fur · Accepted solution]

After all that!  Smiling.

Well, it just proves the easy fix is usually the right fix.

I will leave the text for someone else who might have a broken TouchPad. 

I am glad it is working.

Good Luck!

----------------------------------------------------------------------------------------------------------------

      Click the Kudos Star on the Left to say "Thank You" for the help.

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    Is it Solved? Make it easier for other people to find the Answer: 

       Please Mark my Post “Accept as Solution” to say "Yes!"

 Remember:  The more information you provide, the better help you receive.

Always Include:  (Computer) Product Number  ,  Printer – Model Number ,

                        Operating System and an Error Description

                             Never give out your Serial Number

----------------------------------------------------------------------------------------------------------------

                                 2012 Year of the Dragon!