Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-05-2011 08:47 AM

HP Recommended
When I'm in IE, sometimes my mouse pointer changes to a large plus sign, which is the Precision Select pointer. When I do that, the left click button no longer works, and I cannot Send the email, or login, or do anything within the window. WHY IS IT DOING THIS automatically and how can I stop it? I have tried playing with the mouse settings but haven't figured it out yet!
1 REPLY 1

‎09-12-2011 05:55 PM

HP Recommended

There are 2 solutions:

 

1. Go to Internet Explorer - Tools - Options - Advanced Tab - In the Browsing Section uncheck "Enable Third party Extensions"

      Restart IE and the mouse cursor should appear as pointer

2. Uninstall HP Printer software

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Recommendations
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.