my hp pavilion X360 11 is very slow

[MaEDD]

Hi there

I recently doanloaded anti-virus and suddenly my laptop became very slow infact it kinda jammed. what can i do to restore it?

[SDJL]

Hi @MaEDD,

Welcome to the HP Forums! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

Thank you for posting. I have read your post, and I understand that your laptop is having a slow performance after you installed the antivirus software. I want to assist you in this matter.

First, you can try to uninstall the antivirus software, and restart your computer to test if it will run normally as before.

To uninstall a software, go to Control Panel > Programs and Features > Uninstall or change a program. Select the antivirus software, and uninstall it, then restart the computer to test the running speed.

If after you uninstall the program and your notebook gets back normal, try another antivirus program on your laptop. 

If your laptop still runs slow, try the link below for troubleshooting:

HP PCs - Resolving Slow System Performance (Windows 😎

If you want to restore your laptop system, please follow the link below:

HP PCs - Performing an HP system recovery (Windows 😎

What is the product number of your laptop?

Let me know the results of your troubleshooting.

To say Thank You, click on Thumb Up. Mark Accept as Solution on the post if your problem is solved, so other people can see it.

Thank you for posting again, and have a good day!