Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Tariq_01 Student
Student
1 0 0 0
Message 1 of 8
29,133
Flag Post
HP Recommended

my laptop screen turns white when i turn it on

when i turn my laptop on the screen is just white but i can still hear the hard drive running and i hooked it up to an external monitor and i see everything on the monitor but not on my laptop screen. What is the problem ? and how can i fix it? do i need a new screen?

0 Kudos
7 REPLIES 7
Provost Provost
Provost
12987 12923 1689 4364
Message 2 of 8
29,123
Flag Post
HP Recommended

my laptop screen turns white when i turn it on

Yes Tariq_01. That indicates for the replacement of the display panel.
Before that, I suggest you do a hard reset.

Shut down the system.
Unplug AC adapter, disconnect it from laptop
Disconnect all the external peripheral devices attached.
Remove the battery
Press and hold POWER button on the laptop for 15-30 seconds.
Wait for few minutes
Connect battery
Plug in AC adapter
Power on.


If this doesn't help, only option left is display panel replacement. Contact HP in your region.


Hope it resolved your issue,
thanks,


***PLEASE CLICK "ACCEPT AS SOLUTION" TO HELP OTHERS WITH THE SAME PROBLEM***


***CLICK KUDOS IF YOU APPRECIATE MY REPLY***
I'm a Volunteer AND I don't work for, nor represent HP


Click the "THUMBS UP ICON" to say thank you and Click "ACCEPT AS SOLUTION" if this is the answer you needed
badgerpacker Honor Student
Honor Student
2 1 0 1
Message 3 of 8
28,527
Flag Post
HP Recommended

my laptop screen turns white when i turn it on

The white screen just happened to our HP and your solution worked perfect...thank you!!

Provost Provost
Provost
12987 12923 1689 4364
Message 4 of 8
28,524
Flag Post
HP Recommended

my laptop screen turns white when i turn it on


Glad it worked for you badgerpacker :)


Regards

Visruth
I'm a Volunteer AND I don't work for, nor represent HP


Click the "THUMBS UP ICON" to say thank you and Click "ACCEPT AS SOLUTION" if this is the answer you needed
0 Kudos
Lynnette125 Top Student
Top Student
4 4 0 1
Message 5 of 8
24,943
Flag Post
HP Recommended

my laptop screen turns white when i turn it on

Well I've read everyone's complaint with a white screen. That was me for mths. and because I didn't use it for so long I forgot my PASSWORD TO...well HAPPY NEW YEAR TO ME. I JUST FIXED BOTH PROBLEMS.. I was all ready to take it to get repaired and thought let me look up some solutions. Well one worked. Turn off ur laptop and restart it holding down F11 KEYS. IT BROUGHT ME TO FACTORY RESET. YES I LOST SOME STUFF. BUT I GOT MY COMPUTER BACK.  GOOD LUCK GUYS HOPES IT WORKS FOR YOU TO

0 Kudos
Lynnette125 Top Student
Top Student
4 4 0 1
Message 6 of 8
24,942
Flag Post
HP Recommended

my laptop screen turns white when i turn it on

HOLD DOWN F11 wen u start it up. It took a few times but I got it to go to factory reset. Plus I didn't remember my password either. But now I'm in. Both problems solved

khizarrazvi Student
Student
1 1 0 0
Message 7 of 8
23,429
Flag Post
HP Recommended

my laptop screen turns white when i turn it on

Will this erase my windows updates
0 Kudos
Ebenxey Tutor
Tutor
15 15 0 0
Message 8 of 8
14,340
Flag Post
HP Recommended

my laptop screen turns white when i turn it on

Yes... It will restore your system to factory settings
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation